Certified Medical Assistant (CMA) – ENT

Hiring a Certified Medical Assistant (CMA) – ENT

We are a fast-paced and friendly Otolaryngology (ENT) Practice, with three locations in the  Southwest Suburbs and Chicago. We are looking for an enthusiastic, and self-motivated  individual to join our team as a part-time Certified Medical Assistant in all locations. A high  level of personal accountability, responsibility, and positivity are a must in our team driven  practice. This position will aid physicians, and other staff members, by performing various  clinical and administrative duties within a dynamic work environment. 

We ask that applicants are flexible, experienced, and available to some evenings and Saturdays, on rotating basis.


Clinical Duties 

  • Prepare patients for exams. Room patients, record vitals, collect patient histories and  screenings, in accordance with practice guidelines. 
  • Accurately update and maintain patient information within EMR system Maintains exam rooms, ensuring supplies are stocked daily. 
  • Communicates effectively with physicians and other staff members in order to ensure an  excellent level of patient care. 
  • Support current organizational initiatives and exhibit creative and flexibility in times of  change. 
  • Assisting with computer tomography scans when needed. 
  • Observe and maintain clinical policies and procedures. 
  • Other tasks and duties as assigned. 

Front Desk Duties 

  • Warmly greets patients. 
  • Performs all duties/functions of the Front Desk including, but not limited to, checking  patients in/out, scheduling appointments, registering new patients, processing paperwork  and co-payments/ co-insurance, assisting patients with billing questions, and maintaining  patient flow. 
  • Answers phones consistently and politely, assisting with patients’ questions and  concerns, directing calls to appropriate staff when necessary. (i.e. referrals, billing, etc.) Complete patient forms and requests in a timely and accurate manner. Scans documents in EMR system. 
  • Maintaining Medical Records in EMR system. 


  • Graduate of accredited Medical Assistant program. Certificate required. High School Diploma (or equivalent). 
  • EMR experience required. eClinicalWorks experience preferred. Schedule Flexibility – Ability to work evenings and weekends as scheduled. Commitment to high levels of customer service and patient care are REQUIRED. Strong communication skills. 
  • Excellent interpersonal and organizational skills. 
  • Must be bilingual in Spanish. 

Job Type: Part-time – 20-30 hours a week  

Salary: $16.00 to $18.00 /hour 


  • Medical Assistant: 2 year (Preferred) 


  • Certified Medical Assistant (Required) 

Work Location: 

  • Multiple locations- Downers Grove, Tinley Park, Chicago  


  • Health insurance 
  • Dental insurance 
  • Retirement plan 
  • Paid time off 
  • Travel Reimbursement 


  • Mon-Thurs 8:00-5:30pm, Fri 7:30- 12:00 (hours fluctuate)
  • 1 – 2 Saturdays a month required

Donielle Peterson
Practice Manager
University Head and Neck Associates
The Midwest Sinus Center
[email protected]